INFORMATION ACCUMULATED THROUGH DECADES OF EXPERIENCE

Insight: Conflict | Tactics | Solutions
Turning Conflict Into Opportunity

Turning Conflict Into Opportunity

Reading Time: 4 minutes Conflict is inevitable and everywhere. Turning it into an opportunity is not as hard as you might think. Imagine the final moments of a championship minor hockey game. The kids have played their hearts out and are locked in a tie game. The...

Engaging In Interest Based Negotiations

Engaging In Interest Based Negotiations

Reading Time: 2 minutes This the 6th part in a series of blogs designed to help you prepare for your own negotiations. Find the first blog here.  “It’s great that I’m well prepared and I understand what’s really important, but they don’t. How do I get them to the...

Clarifying Interests and Needs

Clarifying Interests and Needs

Reading Time: 2 minutes This the 5th part in a series of blogs designed to help you prepare for your own negotiations. Find the first blog here.  You have done your homework and unpacked the stories. Now you can compare the stories to identify the real areas of...

Unpacking Your Story

Unpacking Your Story

Reading Time: 2 minutes This the 4th part in a series of blogs designed to help you prepare for your own negotiations. Find the first blog here.  In preparing for your negotiation, you have decided to explore your own role in the impending story of conflict. This work...

Preparing for Negotiations

Preparing for Negotiations

Reading Time: 2 minutes This the 3rd part in a series of blogs designed to help you prepare for your own negotiations. Find the first blog here.  For over 30 years I helped people resolve conflicts as a mediator and arbitrator. Unfortunately, many of these...